Daniel Whitmore
Founder & Principal Engineer
Twelve years on the Coast helping owners turn I.T. from a headache into an advantage.
About us
Local I.T. people, looking after Gold Coast business
We're a locally owned managed I.T. partner, born on the Coast and trusted by 200+ businesses from Coolangatta to Coomera. Real engineers, real accountability, real fast.
Surfers Paradise
Born and based on the Gold Coast
200+ businesses
Across South-East Queensland
24/7 helpdesk
Mon–Fri 7am–7pm · on-call after hours
Our story
Built by Gold Coast engineers, for Gold Coast businesses
We started in a small office in Southport with a simple idea: local businesses deserve an I.T. partner that picks up the phone, knows their name and actually fixes things. More than a decade later, that's still the standard every engineer here works to.
Today we look after everything from boutique law firms to multi-site retailers — quietly keeping their systems secure, their staff productive and their owners free to focus on the business, not the broadband.
- Locally owned and operated
- One-hour response on web enquiries
- Flat per-seat pricing — no surprises
- Engineers, not call-centre staff
What we stand for
Four values that shape every engagement
These aren't posters in the office — they're how we hire, how we train, and how we decide what to do when nobody's watching.
People before tickets
Every call is answered by a human who knows your environment — no scripts, no warm transfers, no waiting on hold.
Security by default
Every client gets a hardened baseline aligned to the Essential Eight — security isn't an upsell, it's the starting line.
Make I.T. invisible
Great I.T. is the kind you never have to think about. Our job is to quietly keep everything running so you can run the business.
Plain English, always
No acronyms, no jargon walls. We translate technology into clear decisions and honest trade-offs.
200+
Gold Coast clients
99.9%
Average uptime
<1hr
Web enquiry response
12+
Years on the Coast
Our journey
A decade of looking after Gold Coast business
- 2013
Founded in Southport
Started with two engineers, one ute and a handful of local clients who needed someone reliable.
- 2017
First 100 clients
Outgrew the original office and moved to Surfers Paradise — same people, more capacity.
- 2020
24/7 helpdesk launched
Built an after-hours on-call rotation so clients were covered through lockdowns and beyond.
- 2023
Essential Eight aligned
Standardised every client baseline against the ACSC Essential Eight maturity model.
- Today
200+ businesses strong
Trusted by professional services, healthcare, retail and trades right across the Coast.
The team
People you'll actually get to know
We're a tight crew of engineers, project leads and account managers — all based on the Gold Coast. When you call, you'll talk to the same friendly faces every time.
Priya Anand
Head of Service Delivery
Runs the helpdesk like a tight ship — fast first responses, real fixes, happy clients.
Marcus Lee
Cyber Security Lead
Aligns every client to the Essential Eight and sleeps better knowing they're protected.
…and 18 more engineers
From level-1 helpdesk to senior cloud architects — all in-house, all on the Coast, all ready to help.
Credentials
Certified, audited and continuously trained
We invest heavily in certifications and frameworks so our clients don't have to think about whether their I.T. partner knows what they're doing.
Microsoft Solutions Partner
ACSC Essential Eight aligned
ISO 27001 information security
Cyber Wardens certified team
ITIL service management
Datto & Veeam certified
Like to meet the team?
Pop in for a coffee in Surfers Paradise, or jump on a 30-minute call — we'll listen first, then suggest a clear next step.